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Testimonials

Don't take our word for it. Below are comments our clients have made about us.

Last Updated: 06 November 2011

Testimonials
Tonnta Community Interest Company

Tonnta Community Interest Company

Dr Joan Henderson, Founding Director, Tonnta Community Interest Company

Dr Joan Henderson, Founding Director of the Community Interest Company Tonnta, an organisation based in Belfast which provides educational tools, support and resources to the educational and youth sectors, said that following a detailed and comprehensive set of meetings and presentation process they were delighted to award their website contract to Ecom.

We selected Ecom Software Ltd over bids from other leading software providers
and are convinced that working with them will provide Tonnta CIC with an easy to use, reliable, effective website, that provides good value for money and a highly professional brand / image for our organisation.

Ecom are easy to deal with and are very focused on the customer.

Carecall NI Limited

Carecall NI Limited

Katrina Hinfey, Director of Carecall

Carecall NI. Ltd. provides Therapeutic Support Services to a large variety of customers across the Island of Ireland.

As a centre of excellence for clinical practice it is essential its systems are of a high quality calibre, functional, user friendly and secure. I engaged Ecom in 2009 to build a CRM (customer relationship management) element to the existing management information system allowing us to manage, capture and record all dealings with our customers.

Since then the relationship has developed, they have continued to support us, developing a sophisticated end-to-end business system that meets the needs of both our customers and service users.

I have found Ecom to be very responsive to our requests and proactive in their guidance. They have taken the time to really understand the challenges facing our business and continued to support our development aspirations. A highly professional, skilled and excellent company, I would have no hesitation in recommending their services”.

Belfast Telegraph

Belfast Telegraph

Financial Director, Belfast Telegraph

eXclaims, from Ecom Software Ltd, has reduced staff input time by 50% resulting in substantial savings. Staff who make claims have their own online accounts summary which proves full traceability and a history of claims to date. 

Our auditors are happy to see a full audit trail including dates, times and names of approvers. What was previously a time consuming, paper generating exercise has now become greatly streamlined and centralised, meeting the needs of both organisation and staff.

The Wright Group

The Wright Group

Martin Graham, I.T. & Logistics Director, The Wright Group

I have without exception found that Ecom Software Ltd provide my organisation with a high Quality and cost effective service, and does so with complete integrity. 


I have availed of those services over a number of years and have no hesitation in recommending Ecom.

Anchor Trust

Anchor Trust

Mario Ambrosi, Head of Communications, Anchor Trust

Anchor is England’s largest not-for-profit provider of housing and care to older people. We’re committed to great internal communication and our intranet is a crucial tool. 

Ecom’s incontrolCMS Content Management System is very easy to use, flexible and powerful. It saves us time, improves performance and helps to control cost.

The work the team at Ecom have done in partnership with Anchor has been invaluable, and I would have no hesitation in recommending their work.

Acacia Facilities Management

Acacia Facilities Management

Tony Downes, Finance Director, Acacia Facilities Management

Acacia Facilities Management Ltd. is a company based in Ireland providing out sourced solutions to a large variety of clients. 

We required a Procurement system that would be available to all staff regardless of whether they were based in head office or on a client site. We also required the system selected to be available to our mobile employees.

After much research, Acacia finally selected ePROC from Ecom Software Ltd for its connectivity and its real time integration with our finance system. The system allows Acacia to control suppliers efficiently, manage authorisation of spends and produce real time financial information to our clients. In our dealings with Ecom we have found them to be highly professional and an excellent company to deal with at all times.

Diamond Light Source Ltd

Diamond Light Source Ltd

Robert Freeman, Head of Procurement, Diamond Light Source Ltd

The Ecom ePROC Requisition and Procurement system is an excellent system that does all that was specified, very simple and easy to use with an extremely high level of customer satisfaction

Very rapid ~2/3 orders received by supplier 24 hours after creation. Clear record of all orders at all stages. Comprehensive search and reporting function. Highly flexible system that is readily modified.

United Wine Merchants

United Wine Merchants

Melanie Talbot, Marketing Manager, United Wine Merchants

We are very pleased with the business relationship we share with Ecom Software. We have found their service for hosting and developing our Website to be dependable, friendly and open over the years. 

Their attention to detail and willingness to listen to our needs is extremely important to our company and we have no hesitation in recommending Ecom Software.

Clane General Hospital

Clane General Hospital

Rebecca Roker, Finance Manager, Clane General Hospital

Clane General Hospital Ltd have been providing private healthcare facilities to patients for over 25 years. Further to a comprehensive tendering process we chose Ecom Software due to their quality of service, customer care and value for money. 
The ePROC system has been seamless in its integration with current systems within the hospital and the level of staff training given was second to none ensuring that all staff were competent in use of all aspects of the new system.

The introduction of the ePROC system has helped us to manage our ordering processing more efficiently thus controlling expenditure which is extremely important in the current economic climate.

I have found Ecom Software to be extremely efficient and professional in all my dealings with them and I would have no hesitation in recommending their services.

New College Nottingham

New College Nottingham

Louise Kent, Financial Systems Accountant, New College Nottingham

New College Nottingham (NCN) is one of the largest Colleges of Further Education in the UK with a wide range of full and part-time study programmes. We implemented ePROC from Ecom Software Ltd at the end of 2003 and currently process several hundred Purchase Orders every month. 
The tight integration with our financial system, means that we can provide real-time purchasing information to budget holders whilst ensuring that our core financial system is instantly updated.

Smith and Nephew Research Centre

Smith and Nephew Research Centre

Robert Yates, Finance Manager, Smith & Nephew Research Centre

teamWorks integrates with our financial system to read project codes in real time. This enables our Research Centre staff to log their time against our active projects. 


The powerful reporting features allow us to report on the actual costs incurred in delivery of these projects and hence track how we are performing against budgets.”

Independent News & Media PLC

Independent News & Media PLC

Ronan McCarthy, Deputy IT & Systems Director, International News & Media Ltd (Ireland)

We chose to partner with Ecom Software Ltd for a number of reasons, primarily the existing partnership with our subsidiary operations in Northern Ireland where they have delivered a number of bespoke solutions. 
Their commitment to delivering a quality service and their ability to build relationships within our respective business units has also proven to be invaluable. With this project our objective has been to implement a business process change within all of INM businesses on the Island of Ireland as part of our continual improvement initiatives. This in effect provides INM with controls to monitor and administer an element of our cost base more efficiently.

When implemented, this solution will deliver a digital workflow for processing expense receipts on behalf of INM staff while also providing an auditable and compliant process within the Payroll and Accountancy systems.

Bath Spa University

Bath Spa University

Jon Sebright, Head of Information Services, Bath Spa University

Following a comprehensive tendering and presentation process we were delighted to award the contract to Ecom.

We selected Ecom Software Ltd over bids from other leading procurement software providers
and are convinced that working with them will provide Bath Spa University with an easy to use, fit for purpose online ordering system that provides good value for money and tight integration with our finance system.

Circle Housing Group

Circle Housing Group

Director of IT, Circle Housing

We implemented ecom software's eXclaims Travel Expenses Management product in December 2002, having already been using Ecom’s Requisition and Procurement System ePROC since June 2002.

eXclaims integrates seamlessly with our financial system in real time, and we currently have over 2000 staff using the system.

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Ecom Software Limited

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